White Paper on Outsourcing Management

Access to the White Paper

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This paper discusses how you can streamline the process of identifying and transitioning enterprise applications to a third party service provider. Among the topics discussed are:

• How can I identify and scope the applications to be outsourced?
• How can I streamline the knowledge transfer process?
• How can I ensure that I can effectively communicate business requirements?
• How can I ensure that my control over SLAs and intellectual property is retained and strengthened?

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Survey Questions

Is your organization currently planning to outsource an enterprise application?

Yes    No    N/A

Does your organization have a plan in place to ensure that knowledge about the application is effectively transferred?

Yes    No    N/A

Once outsourced will your organization be able to effectively communicate change requests based on an accurate understanding of the current state of the application?

Yes    No    N/A