Software Program Manager

  • Location: Chicago
  • Department: Engineering
  • Work Status: Full-time

Overview

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.

Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.

The Software Program Manager at Relativity will collaborate with business and technical teams to plan large multi-discipline company-wide programs.  This individual is expected to communicate at all levels – from producing system documentation for the engineering staff to creating and presenting executive level reporting and presentations. They will facilitate communication and collaboration with operations, software engineers, system/data/software architects, management, and other key players to support the development and release process for the program.

Role Responsibilities

  • Perform proficiently in program management and as an expert in project management, software development processes and related best practices.  Operate at strategic or tactical level.
  • Stay current on various project methodologies\techniques (i.e. Agile, Waterfall, Kanban), understanding best applications for each. 
  • Run 1 to 2 programs with project management assistance.  A program consists of multiple delivery goals over time in support of an over-arching business objective. 
  • Break down large initiatives into projects, projects into phases, phases into technical tasks and sub-tasks to delegate to appropriate development and operations personnel
  • Provide leadership, direction and collaboration among departments to ensure successful implementation and support.  Push the team to analyze issues that arise during development and propose solutions to improve team operations, while building trusting relationships with the team.
  • Lead negotiations between diverse stakeholders and diplomatically address conflict to drive issue resolution.
  • Facilitate project meetings, Scrum ceremony meetings, and project post mortems.  Hold the team accountable to come to meetings prepared, and own action items or process improvement outcomes. Prioritize stakeholder feedback appropriately.  
  • Generate program/project dashboards and reports to track progress, provide project team transparency, while maintaining a clear understanding of project health, and using appropriate project metrics (Agile, Kanban, Waterfall) to collect, analyze and discuss with the leadership team. 
  • Proactively mentor and assist in the growth of senior project managers, and project managers. Coach individuals and teams on project management best practices.
  • Pass the certification for Relativity Administration within 60 days of hire.

Preferred qualifications

  • Project Management Institute certification (PMP or CAPM)
  • Scrum Master Certification
  • Knowledge of DevOps Practices & Tools

Minimum qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent
  • 2 years of program management experience and/or 5 to 7 years of project management experience
  • 4 years of experience managing projects or teams through the software development life cycle
  • Strong organizational, problem solving and analytical skills
  • Pays close attention to detail with excellent verbal and written communications for technical and non-technical audiences
  • Expert-level knowledge of project management techniques and tools within various software development methodologies ( e.g. Waterfall, SDLC, Agile)
  • Ability to work effectively and get things done in a dynamic environment while managing multiple priorities
  • Proficient in the use of MS Office, MS Project, Visio, and other agile collaboration & work tracking tools (Wiki’s, JIRA, TFS, etc)


  • #LI-KV1

About Relativity

Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. If you’re ready to grow with us, we’d love to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.