IT Business Analyst

  • Location: Chicago
  • Department: Internal Technology
  • Work Status: Full-time


At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.

Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.

As a Business Analyst, you will be responsible for knowing and being the voice of the customer. Working with Business Service managers, you will understand the IT roadmap and what prioritized features need to be delivered. Based on a high-level scope, you can take a feature with some manager oversight, and run it through the SDLC for feature delivery. You will work intimately with the business to define and document detailed functional and non-functional needs, ensure quality of deliverables and to execute change management. You will work closely with the agile scrum squads make sure prioritize requirements are in line with the technical solution delivered. 

Role Responsibilities

  • Elicit, define and prioritize requirements that they deliver the necessary business outcome as defined by the project lead.  Ability to take business requirements and translate them into user stories.
  • Can measure and communicate proposed project/feature/enhancement benefits by linking requirements to value drivers.
  • Through business knowledge and working with SMEs, the BA will assess any risks, business complexity and technology solutions to ensure planned solutions solve business problems. 
  • Works with the technical delivery team to estimate work, coordinate project delivery and identify solution inter-dependencies
  • Works with the delivery team and stakeholders to test IT solutions.
  • Engages with IT and business SMEs to coordinate organization change management, training and transition of new features into daily operations.
  • As needed, assists with project management the delivery of a feature.

Minimum Qualifications

  • BA/BS in in Computer Science, Information Systems, Business Administration, or related discipline, or equivalent applicable experience
  • At least 3 years of experience working on complex projects/programs across multiple regions and/or lines of businesses
  • Previous experience in a client-facing role, working in cross-functional teams towards common goals

Preferred Qualifications

  • Knowledge of IT delivery methodologies (e.g. Waterfall, Agile) 
  • Previous experience in software; superior knowledge of the full development life cycle is a plus 
  • Strong analytical skills and attention to detail
  • Excellent verbal and written communications skills for technical and non-technical audiences 
  • Proficient at developing business process design (Process flows, diagrams, etc.)  
  • #LI-MC1

About Relativity

Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. If you’re ready to grow with us, we’d love to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

How We #ActOnIt