, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
Relativity is a flexible and extensible platform built for solving unstructured data problems. This could involve collecting a massive dataset of potentially hundreds of millions of documents and finding what specifically is relevant to the matter at hand.
This role is part of a team building a new application outside of e-discovery on top of the Relativity platform: Relativity Trace. Relativity Trace is used to prevent risk and litigation by proactively identifying potential malicious and illicit behavior.
The team is made up of a small group of experienced Relativity engineers who operate like a small startup within Relativity and are tasked with building something greenfield that could become a key driver in the growth of our product.
This will not be a standard role at Relativity.
You completely own quality for Relativity Trace, which includes testing new functionality, writing killer automated tests, and understanding production code
You will build expertise developing and documenting testing plans for new functionality. You will execute on those tests, pushing the software to the limit, reporting defects with granular details. You will also perform regression testing to assure changes to the current release do not adversely affect previously implemented functionality. You will work with the broader development team to ensure we have appropriate test coverage. You will also work with the engineering team during the design phase to identify and resolve risks to quality.
You help manage our monthly releases including testing and deployment
You will help us created a documented process for managing all releases and maintain the repository for recording all releases. You will ensure that all tests are completed and will be responsible for reporting on the results of those tests, along with a thumbs up / thumbs down given your experience testing the build and understanding all defects. Once we deploy the release, you will ensure all our internal environments are upgraded.
You will help develop documentation for new releases
In addition to documenting test cases and plans, you will also help develop broader customer facing documentation for the product overall. You will understand all new functionality as it’s developed and how a customer should use it effectively.
You manage our internal performance and other test/demo environments and make sure they are running smoothly.
We have several performance test environments with large data volumes constantly being ingested and run through the full Trace workflow. You will manage those environments and make sure the tests are running successfully. You will keep track of common failures and report them as defects. You will measure our “mean time to failure” so you can help us prove quantitatively that the software is getting more stable.
You can build a great demo that highlights the power of new functionality
You can tell a story in Relativity with a clean workspace that is optimized to highlight the specific functionality we want to demo.
You are a self-starter who is comfortable juggling many balls.
You will be responsible for many activities simultaneously. You proactively seek out opportunities to deliver differentiating value for the team and the product, because you care about what we are building. You won’t need to be closely managed and will own delivering your commitments.
You are the first line of support for our early adopters.
You will be frequently calling and emailing our early customers providing white glove service. You will own the resolution of tickets because you won’t let our customers fail. You will coordinate with the development team to make sure major issues are fixed and deployed rapidly
You are comfortable with uncertainty
We have a roadmap that is rapidly developing with feedback from our early adopters. You should be comfortable working in an environment of constant change and should also be able to work confidently with a certain level of ambiguity. If you need an answer to something, you’ll take the initiative to find an answer.
You are a team player that brings positive energy
We are a small team that is trying to build something big. Everyone on the team is expected to stretch to do what is needed. You bring energy to the room.
Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years.
If you’re ready to grow with us, we’d love to hear from you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.