Product Manager - Relativity Core

  • Location: Chicago
  • Department: Product Management
  • Work Status: Full-time

Overview

We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it.  The U.S. Department of Justice, 198 of top 200 U.S. law firms, and more than 70 Fortune 100 companies are among our customers who trust Relativity during litigation, internal investigations, and compliance projects.
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole self to our team atmosphere.
 
Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond.

At Relativity we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. 
The Product Management team is looking for a Product Manager with background in product lifecycle and agile practices, as well as, strong communication and collaboration skills. You will be responsible for participating and leading both discovery and development to achieve a specific product goal. A successful candidate must be energized by building deep customer empathy, collaborating with design and development, optimizing team processes, and utilizing data to monitor project success. 

Relativity Core is a collection of cross-cutting solutions that compose some of the most frequently used, high visibility areas of the software including search, navigation, case setup, and more. As Product Manager of Relativity Core, you will be responsible for helping develop solutions that simplify the end-to-end user experience for users, obsessively focusing on reducing mouse clicks and decreasing user time-to-value. You will build strong customer relationships to validate that our solutions are solving the right problems. You will help lead a team of skilled designers and engineers focused on creating exceptional user experiences within Relativity Core. As a result of your work, Relativity users will require less product training overall and find even more enjoyment of their work in the software on a day-to-day basis.

Responsibilities:

  • Deeply understands the product.  Speaks to our technical implementation in a way that internal stakeholders and clients can understand.
  • Ability to speak to the variety of workflows and end user needs we see across segments and personas and coaches others on how to do the same.
  • Owns product roadmap and backlog for their product(s).
  • Works directly with Product Leads to help build a strategy and goals for their product(s).
  • Develops and shares plans and results clearly to immediate teams.
  • Ensure what we build solves the customer or business problem and delivers a product that is stable in production and satisfies scalability, reliability, performance and business goals. 
  • Organize and engage in usability testing to define detailed Interaction flows. 
  • Meet with users and stakeholders to obtain deep understanding of detailed needs and constraints.
  • Anticipates the need to bring cross-functional teams together to solve problems. 
  • Provides recommendations rooted in customer empathy. 
  • Responsible for user and competitive research for their product(s) 
  • Self-directed analysis and data interpretation.
  • Tracks and reports on product metrics. 
  • Develops external and internal facing go-to-market content  
  • Ability to break down large projects into iterative releases  
  • Translate validated designs and analysis into story cards with acceptance criteria.
  • Ability to prioritize work based on impact.
  • Test new features to ensure quality for release 
  • Manage defect prioritization  
  • Understands technical requirements for completion of new initiatives and ensures development team is set up for success.
  • Operates as an indirect leader, facilitating communication across internal stakeholders and effectively communicate ‘why’ and gain buy in.  Also responsible for driving conflict resolution amongst product development stakeholders.
  • Provides direct feedback to peers and is skilled at understanding multiple points of view.

Preferred Qualifications:

  • Generates excitement and curiosity when working with highly complex systems.
  • Is a team player with proven ability to deliver features from inception to delivery.
  • Excellent written and verbal communication skills.
  • Detail-oriented, enthusiastic self-starter with ability to work both independently and in a team environment.  
  • Strong project manager able to handle multiple projects simultaneously.
  • Strong facilitation and analysis skills. 
  • Strong business acumen.

Minimum Qualifications:

  • 5+ years of experience in product management at a technology company.
  • Bachelor’s degree in Business, Computer Science, Engineering, or Design or comparable work experience. 
  • Solid understanding of software development lifecycle and agile methodologies.
  • Knowledge and experience doing discovery & usability testing to gather customer feedback.

About Relativity

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We seek professionals that will bring their authentic and unique experiences to our teams.   We understand career choices are a big decision, and we thank you for considering Relativity.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

How We #ActOnIt