Future Opportunities: Customer Group - Stay Connected with Us

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Location: Chicago
Department: Applicant - General
Work Status: Full-time

Overview

We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it.  The US Department of Justice, 198 of top 200 US law firms, and more than 70 Fortune 100 companies are among the customers who trust Relativity during litigation, internal investigations, and compliance projects.

Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our team.

Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond. We don’t believe in ‘ideal’ candidates, so if you see a job that sparks your interest, go for it. Wherever you’re from, however you identify, and whatever experience you have, you can belong at Relativity.

Our Customer Group

CUSTOMER SUCCESS

The professionals in our Customer Success team develop deep expertise in our Relativity software and help our customers get the most from our e-discovery platform. The team includes:

· Customer Content

· Customer Solutions

· Customer Success Management

· Customer Success Operations

· Customer Support. Our Customer Support professionals have a skillset and passion for networking and infrastructure, software support, and helping customers resolve issues and maximize results.

MARKETING

Our Marketing team comprises four verticals, some with specializations. The team includes:

Digital Marketing

· Creative Services

· Sales Operations

· SEO/SEM

· Web/Analytics

Events

Product and Community

· Content

· Customer Advocacy

· Product Marketing

· Public Relations

· Social Media

Partner Marketing

SALES

Using a consultative sales approach to build relationships and help grow our relationships with law firms, corporations, and government entities, Relativity salespeople make direct contributions the continued success of our company.

We have opportunities in:

· Channel Sales

· Enterprise (Direct) Sales

· Lead Generation

Even if we don’t have the perfect role for you now, we'd like to stay in touch. Please upload a cover letter and résumé. We look forward to saying hello soon!

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About Relativity

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service, and we’re always looking for people to join us on the journey. Relativity is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify. So, please come as you are. We can’t wait to meet you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

How We #ActOnIt