Future Opportunities: Customer Group - Stay Connected with Us

  • Location: Chicago
  • Department: Applicant - General
  • Work Status: Full-time

Overview

We are Relativity. A market-leading, global tech company that equips legal and compliance professionals with a powerful platform to organize data, discover the truth, and act on it.  The US Department of Justice, 199 of the Am Law 200, and more than 329,000 enabled users trust Relativity during litigation, internal investigations, and compliance projects.
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our team.
 
We believe that great talent is not bound by geography and that what you do matters more than where you do it. Relativity has assumed a hybrid work strategy, allowing choice and flexibility for employees to work either from home, a physical Relativity office location (once safe to do so), or a combination of the two, within certain logistical boundaries. Submit your application to learn more from our recruiters or contact us for more details.
 

Our Customer Group

CUSTOMER SUCCESS
The professionals in our Customer Success team develop deep expertise in our Relativity software and help our customers get the most from our e-discovery platform. The team includes:
·       Customer Content
·       Customer Solutions
·       Customer Success Management
·       Customer Success Operations
·       Customer Support. Our Customer Support professionals have a skillset and passion for networking and infrastructure, software support, and helping customers resolve issues and maximize results.
 
MARKETING
Our Marketing team comprises four verticals, some with specializations. The team includes:
Digital Marketing
·       Creative Services
·       Sales Operations
·       SEO/SEM
·       Web/Analytics
Events
Product and Community
·       Content
·       Customer Advocacy
·       Product Marketing
·       Public Relations
·       Social Media
Partner Marketing

SALES
Using a consultative sales approach to build relationships and help grow our relationships with law firms, corporations, and government entities, Relativity salespeople make direct contributions the continued success of our company.
We have opportunities in:
·       Channel Sales
·       Enterprise (Direct) Sales
·       Lead Generation

Even if we don’t have the perfect role for you now, we'd like to stay in touch. Please upload a cover letter and résumé. We look forward to saying hello soon!

About Relativity

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service, and we’re always looking for people to join us on the journey.     Relativity is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify.    So, please come as you are. We can’t wait to meet you.    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

How We #ActOnIt