Senior Manager, Accounts Receivable

  • Location: Remote United States
  • Department: Financial Operations
  • Work Status: Full-time


Are you looking for a hybrid or remote work opportunity? Are you interested in a workplace that allows for flexibility in your day? Are you ready for a workplace that provides benefits that suit your needs?

As Senior Manager, Accounts Receivable, you will grow a high-performing team and manage domestic and international accounts receivable functions, with a focus on managing customer billing, contract reviews, data integrity, GTM initiatives, billing process automation and credit and collections. You will establish policies, document standard operating procedures and implement internal controls and efficient processes to improve team productivity.

The Senior Manager, Accounts Receivable will report to the Senior Director, Accounting Operations and will drive the overall vision of the complete order-to-cash (OTC) function. You will interact regularly with employees, customers and auditors and work collaboratively with Revenue Accounting, Legal, IT, Sales Operations, Product and Business Analytics teams.

Your Role in Action

  • Manage, hire and mentor international billing and collections team
  • Design, implement, and maintain efficient operating processes and SOX compliant internal controls related to contract reviews, billing processes, credit and collection efforts and account reconciliations
  • Lead billing automation, process improvement, and acquisition integration efforts and escalate issues as they arise
  • Develop cross-functional strategies for OTC processes with leaders in Sales Operations, Product and Business Analytics, Legal and IT teams in relation to new product and pricing initiatives, billing requirements and collection efforts
  • Manage month-end and mid-month billing processes, update and maintain client contract information, and collaborate with the Sales and Legal teams to increase operational efficiency
  • Ensure transactions associated with billing, collection and cash application processes are accurately recorded and receivable accounts are reconciled timely
  • Partner with Revenue and Technical Accounting teams to ensure appropriate application of revenue recognition guidance under ASC 605 and ASC 606
  • Provide excellent customer service and ensure timely and professional responses to internal and external inquiries
  • Lead cash flow forecasting initiatives to support Treasury
  • Develop metrics and KPIs to be used for continuous improvement

Preferred Qualifications

  • 8+ years of related billing and collections experience with 5+ years of managerial experience, preferably in an international environment dealing in multiple currencies
  • Experience with complex billing models in a technology or Software as a Service industry (consumption model billing experience is a plus)
  • Demonstrated experience automating processes and implementing internal controls
  • Highly energetic, motivational, hands-on leader with experience supporting a team
  • Adaptable to changing priorities and evolving responsibilities
  • Ability to interact in a highly professional manner with all levels of personnel, both internal and external to the organization, possessing solid customer service, verbal and written communication skills
  • Experience in a public company or SOX compliant environment required
  • Experience with Zuora, Intacct, Salesforce CPQ, JIRA, and Tableau, a plus
  • CPA license

About Relativity

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Long-term incentive program
Training investment program

Transparency in Coverage Information
The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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