Senior Financial Systems Administrator - IT (Remote)

  • Location: Remote United States
  • Department: Information Technology
  • Work Status: Full-time


Are you looking for a hybrid or remote work opportunity? Are you ready for  a workplace that provides benefits that suit your needs? Do you seek a workplace where you grow and transform your career? 

Relativity is looking for a Senior Financial Systems Administrator with expertise in billing, revenue, and financial systems to join the Business Systems and Applications team. The Senior Financial Systems Administrator works under minimal direction of managers and senior team members and reviews work and provides guidance for less experienced colleagues.

As a Senior Financial Systems Administrator, you will be responsible for the operation, maintenance, and championing of the financial systems applications across Relativity. The Senior Financial Systems Administrator works with the discipline team to apply critical thinking to understand and solve problems in a scalable manner and make well thought-out decisions that move business objectives forward. You will participate in ideation sessions with our business partners to discover current platform pain points, define business objectives, and determine required solution capabilities to enable and optimize platform health. You will champion data governance and complete technical debt projects. The ideal candidate is curious, detail oriented, and thrives on being collaborative while solving hard problems.

This position reports to the Manager, Applications

Your Role in Action:

  • Leads financial systems application initiatives with an emphasis on billing and revenue applications 
  • Collaborates on key projects to determine business alignment, needs, and system requirements 
  • Works with Developers, Admins, and IT Business Service Managers to deliver scalable business solutions to internal stakeholders 
  • Participates in design workshops, research, decision-making and testing 
  • Effectively applies critical thinking to understand and solve problems, makes well thought-out decisions to quickly and positively create results  
  • Manages application data connections, including but not limited to Salesforce CPQ, Zuora, Intacct, and Ironclad 
  • Establishes, implements, and follows best practices regarding change management, system maintenance, configuration, development, testing, data integrity, etc. 
  • Ensures proper security models are in place and maintained for data access 
  • Thoroughly documents work for reference, troubleshooting, and future iteration 
  • Tracks work progress/status, identifies risks/constraints and shares/escalates issues as necessary 
  • Troubleshoots and resolves advanced user issues as they arise 
  • Maintains certifications and continues to develop skills with each new release 

Your Skills:

  • 3 years working with billing and revenue applications, preferably in a subscription management environment 
  • Maintains a strong understanding of accounting and revenue concepts 
  • Strong understanding of business processes with an emphasis on financial systems management and process improvement 
  • Expertise designing, building, and maintaining declarative automation 
  • Experience working on cross-functional projects 
  • Experience with giving strategic input or participating in strategic planning 
  • Strong internal customer focus and service orientation with the ability to interact effectively with employees and vendors at all levels 
  • Knowledge of data loading, manipulation and normalization 
  • 2 years supporting an organization larger than 250 employees in a system administrator or business analyst capacity 
  • Detail-oriented, curious, self-starter with ability to work both independently and in a team environment 

Preferred Skills:

  • Zuora Billing Certified Administrator 
  • Zuora workflows 
  • Zuora REST APIs 
  • Salesforce Certified CPQ Specialist 
  • Salesforce Certified Administrator 
  • Experience with enterprise orgs with 500+ users 
  • Experience designing solutions for software companies 
  • Experience building SQL or ZOQL queries 
  • Experience working in an Agile environment 

  • #LI-Remote

About Relativity

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Long-term incentive program
Training investment program

Transparency in Coverage Information
The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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