Senior Enablement Specialist

  • Location: Remote United States
  • Department: Relativity Service Delivery
  • Work Status: Full-time

Overview

Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer a hybrid work model and flexible work arrangements?

As a Senior Enablement Specialist you will support Service Delivery through creating and maintaining engaging training content and learning resources. This role will primarily focus on: 
- Creating, curating and managing distribution of learning resources to internal stakeholders 
- Responsible for training programming developed by the enablement program manager
- Support the effort to streamline department communication.

Role Responsibilities

  • Partner with department leadership to identify learning needs and help to build a standardized approach by team/department
  • Create and maintain engaging self-paced training opportunities   
  • Executes the delivery of live trainings by co-leading or leading established curriculum  and coordinating efforts
  • Responsible for developing and maintaining high quality learning resources and activities addressing product knowledge and team processes and procedures      
  • Partner with teams outside of Service Delivery to ensure there is a steady stream of information coming into Service Delivery  

Preferred Qualifications

  • 8+ years of instructional design or training content development experience or related experience  
  • Experience with Workday as an LMS
  • Experience with Adobe Captivate and/or Camtasia Studio
  • Experience supporting a SaaS company  
  • Experience working with customer-facing teams

Minimum Qualifications

  • 5+ years of instructional design or training content development experience or related experience  
  • Comfort with assisting or leading trainings  
  • Strong organizational skills, with the ability to manage multiple projects simultaneously 
  • Excellent communication skills, written & verbal  
  • Extreme attention to detail 
  • #LI-Remote

About Relativity

Relativity is a team of passionate people always looking to grow and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify.

So, please come as you are. We can’t wait to meet you

Benefit Highlights:
Comprehensive health, dental, and vision plans
Parental leave for primary and secondary caregivers
Flexible work arrangements
Two, week-long company breaks per year
Unlimited time off
Equity program
Training investment program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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