Senior QA Analyst

  • Location: Chicago
  • Department: Engineering
  • Work Status: Full-time

Overview

We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it.  The US Department of Justice, 198 of top 200 US law firms, and more than 70 Fortune 100 companies are among the customers who trust Relativity during litigation, internal investigations, and compliance projects. 
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our team. 
 
Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond. We don’t believe in ‘ideal’ candidates, so if you see a job that sparks your interest, go for it. Wherever you’re from, however you identify, and whatever experience you have, you can belong at Relativity.  

As a Senior Quality Assurance Analyst, you will be responsible for driving customer confidence by assuring the quality of Relativity’s current and future core products. The Senior Quality Assurance Analyst works under general direction of managers and senior team members.

Role Responsibilities:

  • Guide team in creation of thorough and organized documentation for test cases by clearly articulating test objectives, steps, and expected results 
  • Collaborate directly with business analysts, product managers, and software engineers to understand system requirements, use cases, and performance considerations 
  • Define, develop, and implement quality assurance practices, procedures, and test plans 
  • Work with the support organization to ensure that root cause of any production issue is identified and mitigated against future occurrences 
  • Perform regression testing to assure changes to the current release do not adversely affect previously implemented functionality 
  • Write, debug, and maintain test scripts 
  • Lead team in root cause analysis on complex defects to ensure causes are being addressed and fixed, not just symptoms 
  • Work with senior QA members to communicate unacceptable risks to quality 
  • Adhere to standard operating procedures and the collection of measures put in place to ensure consistency and improvement in the way we test software and suggest improvements

Preferred qualifications:

  • Experience in CI/CD type environment
  • Excellent knowledge of the Software Engineering and Quality Assurance discipline
  • Strong problem solving skills, independent thinking
  • Strong teamwork and partnering skills for cross-group collaboration
  • Strong verbal and written communications skills for technical and non-technical audiences
  • Hands-on experience with the latest QA technologies related to their feature set or domain

Minimum qualifications:

  • 5+ five years providing Software Quality Assurance for commercial-grade systems and applications and/or BA/BS in Computer Science or related disciplines
  • 5+years writing software that tests software in an automated fashion
  • Hands on experience with tools like Selenium, NUnit, and Jenkins or other commercial automation tools


About Relativity

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service, and we’re always looking for people to join us on the journey.     Relativity is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify.    So, please come as you are. We can’t wait to meet you.    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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