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Training fees must be paid before your training. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee you pre-paid as a credit for the reschedule training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we will consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue.
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