This week on the blog, we’re asking practitioners from across the e-discovery community to share their professional resolutions with other Relativity blog subscribers.
Earlier this week, we shared some New Year’s e-discovery resolutions from friends at a handful of law firms. Today, we’re asking litigation service providers what their teams—and the industry as a whole—should resolve to accomplish in 2016.

Thomas Palladino, president at NightOwl Discovery
“We need to continue to expand our global perspective. It’s too easy in our industry to focus only on the U.S. But our clients are global and that pushes us to understand not only cross-border rules but also to understand other cultures and how they work. And let’s face it, having the opportunity to travel to places like Dublin, London, Barcelona, Frankfurt and Hong Kong is pretty fun, too.”
Christine Chalstrom, president and CEO of Shepherd Data Services
“My resolution is to exercise regularly, but not in the expected way. I often dream up software ideas for our software specialists to customize off-the-shelf tools so they work better for specific circumstances. I always refer to this as my software exercise regimen. Rather than performing this exercise on an ad-hoc basis, I plan to invest 7-10 hours per week in this creative exercise that pays off for our clients.”

Mark Williams, CEO of Kroll Ontrack
“My resolutions? Think globally. Be flexible and nimble. Always look through the client’s lens. This is what our connected world demands given data privacy challenges and an evolving, international e-discovery landscape. In 2016, I envision a greater demand for mobility and global expertise when it comes to e-discovery technologies and services, and I resolve to be everywhere our clients need us to be. (And, if I get a chance: Pick up my camera more, spend more time on my bike, and eat brussels sprouts twice a week …).
Nasir Ali, manager, litigation solutions at LexInnova
“With the rate at which data has grown over the past years, e-discovery has started to become a burdensome prospect for litigators and clients alike. This has resulted in e-discovery becoming increasingly process oriented, with our prime focus shifting to increasing efficiency, lowering costs, meeting production deadlines, and often bickering over proportionality. In the New Year, we as collective members of the e-discovery community should strive to shift the focus of e-discovery back to its true purpose—identifying facts and information that will reveal the truth in a matter. Even if we partially succeed in doing this, I think we’ll be able to make everyone more thankful for e-discovery’s existence.

Alisa McLellan, director of project management at Inventus
“I’d like to use analytics even more in 2016 and see others doing the same. Although new technology can be intimidating, there are so many smarter and more efficient ways to approach review than the standard linear review.”
What do you want to focus on in 2016? Share your thoughts in the comments, and come back tomorrow to hear resolutions from corporate legal departments.
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- 5 litigation service providers share their New Year’s #ediscovery resolutions: http://hubs.ly/H01NBTc0.
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- Check out these #ediscovery resolutions for 2016: http://hubs.ly/H01NBTc0.