Information We Collect
We may collect personal identification information from you in a variety of ways, including, but not limited to: when you visit our site, register on the site, pay for a service, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our site. When interacting with our website, you may be asked to enter your: name, email address, mailing address, company, phone number, credit card information, or other personal contact information. We do not plan to have a system to comply with Do Not Track requests at this time, unless required by applicable laws or regulations.
Any of the information we collect from you may be used in one of the following ways:
1. To process payments. We may use the information that you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service, such as a third-party merchant vendor.
2. To improve customer service and effectively respond to support needs or training requests
3. To respond to sales inquiries or general questions
4. To send periodic emails. The email address you provide for newsletter subscriptions may be used to send you information pertaining to the newsletter for which you subscribed. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Cookies are small files that a site transfers to your computer’s hard drive through your web browser (if you allow) that enables it to recognize your browser and capture and remember certain information. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Cookies may do things like allow you to navigate faster through the site, remember your preferences and passwords, and generally improve the user experience. You can turn off the ability to receive cookies by adjusting your browser settings — please note that if you do so, this may affect the functionality of the website and the information you can access through it.
As part of AdWords remarketing, we use the Google Analytics cookie and the DoubleClick cookie together to inform, optimize, and serve ads based on someone’s past visits to our website. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.
Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.
Disclosure of Information
Your privacy and security are important to us. Therefore, Relativity does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. Details from a credit card payment transaction may be made available to a third-party merchant per a web-based transactions management system, which allows the merchant to track transactions and process refunds. When Relativity transmits sensitive information (such as a credit card numbers), we use commercially customary encryption, such as the Secure Socket Layer (SSL) protocol.
Relativity’s website provides links to other third-party websites. Even if the third party is affiliated with Relativity through a business partnership or otherwise, we are not responsible for the privacy policies, practices, or content of such external links. These links are provided to you for convenience purposes only, and you access them at your own risk.
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