Setting You Up for Success
Relativity is more than e-discovery software—it’s a community of experts devoted to your success. We’ll work side by side with you, providing the training and resources you need to make the most out of RelativityOne. We’re here to help simplify and accelerate your e-discovery process.
People to Support You Every Step of the Way
A Designated Account Team
Each customer is designated an account manager and a customer success manager to help monitor your account, plan your upgrades, and meet with you regularly to make sure you’re successful with the software.
Technical Support Pros
With specialists in all areas of the product, you have access to an expert no matter what. Our 24-hour technical support team is available seven days a week to handle any product or infrastructure issues or questions.
Our onboarding team ensures you have the necessary product knowledge and workflows to meet your needs and set you up for success from the beginning.
Have a workflow question? Relativity solutions specialists—with experience in all corners of e-discovery and litigation support—are available to help answer your most complex inquiries.
“Relativity responded by bending over backwards to make knowledgeable people available to us, to answer any questions, and offered one-on-one training from people with expertise in the areas we were interested in.”
REBECCA SCHLEY, Senior Litigation Project Manager
Access to Tools that Will Help You Succeed
Access dozens of live webinars and on-demand tutorials for free in our online training center. In person training sessions are also available for both end users and administrators.
Dig into product and API documentation for details on specific features, quick reference guides, and workflow recipes.
Join the Relativity Community site to find answers to your e-discovery questions, connect with the community, and submit ideas for new features.