Platform Story: NSerio



by Shana Kirchner on February 19, 2013

Community , Product Spotlight , Review & Production

Several members of our advice team are experts in custom development, helping our partners and clients build applications and integrations to extend Relativity’s functionality. To highlight some of the unique ways our users are taking advantage of the platform, we interviewed a few of our partners and clients who have worked with custom development to help create some more complex applications.

We sat down with president and CEO Juan Ramirez from NSerio. The enthusiastic software company focuses on building simple solutions to meet complex needs. With a heavy emphasis on creating applications for Relativity, NSerio recently put out their Briefcase application to view, update, and annotate Relativity documents offline. To obtain NSerio’s applications, please contact them directly.

If you have any questions about working with our team or have any custom development needs, please feel free to reach out to us at advice@relativity.com.

kCura: Tell us a little about NSerio.

Juan Ramirez: We’re a small development company, primarily focused on creating applications for the Relativity Ecosystem. Our business entity is in Chicago, but our actual development office is in Bogota, Colombia. The distance actually works well, as both locations are in the same time zone and not too far of a flight from each other. NSerio has been around since October 2011 when we realized how successful kCura was in the marketplace. At that point, your CEO told us about the Ecosystem and the Services API, and suggested we consider developing apps for Relativity. We took him up on that.

What does Briefcase add to Relativity?

Briefcase for Relativity offers documents to go. You can download documents from Relativity to work with them offline. You can then modify, organize, and take notes on docs, and finally sync them back up with Relativity when you’re back online. When we were thinking about apps, we talked to some Relativity users and found that customers wanted something like this—a solution they could offer to senior attorneys for case prep and trial. We’re helping users avoid the printing of brochures, burning of PDFs, and other manual labor that usually goes into prepping docs for these attorneys. What the attorney wants is to take docs on an airplane or somewhere else offline, and then sync back up to the system.

Did you take any user feedback into account during development?

We did receive some comments and adjusted accordingly; for example, based on feedback, we decided to make docs editable outside of Relativity. Originally, our goal was simply to take docs offline, but then we learned from users that partner attorneys like to take notes and overturn designations on docs—so we wanted to add a function to allow them to do that.

How did you work with our custom development team on this solution?

We have a couple custom development contacts at kCura, and we simply reached out to them whenever we got stuck in the development process. They ultimately saved us a lot of time, as they are extremely fast at answering any question we have. Sometimes we probably could’ve fixed our own issues, but it was still nice to use them to go faster and make sure we’re doing everything right. They really make us better as a third-party developer.

What’s in store for Briefcase?

We have already been receiving some positive feedback on the app, and plan to continue building trial functionality for Briefcase—perhaps a mind-mapping version where you can dump ideas, click on them, and set an order for trial, all with a visual and easy-to-navigate offline interface. Beyond Briefcase, we recently released a free application called Dashboard that helps users visualize their cases in Relativity to see where they’re at, how their review is progressing, etc. Both Briefcase and Dashboard are available for Relativity 7.4 and 7.5.

Posted by advice@kCura on February 19, 2013.

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