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What Clients Want from e-Discovery Solution Providers [Infographic]

Brendan Ryan

While law firms are building practices that holistically combine legal counsel and technology-driven, data-crunching innovation, e-discovery solution providers are upping their game, providing multinational investigation services, developing industry-specific technology, and leading the way to the cloud. As these organizations mature in e-discovery, in-house legal teams are becoming e-discovery powerhouses, too.

Paradoxically, as the whole e-discovery pie gets bigger, interdependence is still the main ingredient.

Findings from a recent Forrester Consulting survey commissioned by Relativity draw attention to the simultaneous growth in demand for services from solution providers and growth in e-discovery sophistication among other enterprises.

Participants in the survey included decision-makers responsible for e-discovery from 100 law firms and 100 corporate legal departments. Below is an infographic with more detail on how they responded.

Forrester Service Providers Infographic

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Brendan Ryan was Relativity’s senior manager of partner marketing.