Fortune 100 Telecom Company Cuts Review Time by 80% with Privilege in Relativity aiR

From missed documents to mission accomplished. Learn how one company saved months of time, thousands of dollars, and prevented 5,000 costly mistakes from going out the door.

The Challenge: Doing More with Less in Complex Litigations

A fortune 100 telecom company’s lean e-discovery team needed a way to more efficiently handle the vast amounts of data in their complex litigations. They were eager to see how generative AI could drive savings across privilege review while also reducing the risk of inadvertent disclosures.

The Solution: Relativity aiR Changes the Game

The team was working through a particularly challenging case with millions of documents. They decided to use Privilege on a 93,000-document set that had already been reviewed for privilege by contract attorneys over the course of two months but had yet to be produced. By comparing aiR’s results to the previous coding decisions, the team could measure the solution’s performance against manual review.

Furthermore, because the case was expected to last quite a while, they knew they could leverage Privilege’s learnings to drive even greater efficiencies in future productions.

The Results: Speed, Protection, and Savings

Privilege delivered the powerful, high-quality privilege review the team was looking for —and more. In just one week, a single e-discovery attorney used Privilege to analyze the entire 93,000-document set. The solution delivered impeccable accuracy, catching over 5,000 privileged documents that were missed by human reviewers. Some of the missed privileged documents even discussed case strategy and likely would have required clawbacks – Privilege prevented them from going out the door.

From Pain to Progress: Privilege Review Reinvented

The company’s e-discovery team is eager to use Privilege in Relativity aiR on nearly all their privilege review projects moving forward. Its powerful AI technology helps them work faster while simultaneously producing more accurate privilege calls that reduce the organization’s risk in complicated cases.

But the story doesn’t end there. The team has also reaped some additional advantages with Privilege:

• Easier privilege log creation

  Privilege has transformed the team’s privilege logging approach, further improving their review process. aiR provides privilege log descriptions for each document analyzed, helping the team complete this often painful, expensive, and multi-week process in just a matter of days.

  "Privilege has transformed the team’s privilege logging approach, further improving their review process. aiR provides privilege log descriptions for each document analyzed, helping the team complete this often painful, expensive, and multi-week process in just a matter of days."

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  Head of eDiscovery, Privilege in Relativity aiR Customer, Fortune 100 Corporation

• Downstream efficiency

  By using Privilege on a project that was part of a larger litigation, the team set themselves up for greater efficiencies over time. Privilege securely and locally stores context about a specific matter, reducing setup and information collection efforts across a project. The next time the team uses Privilege for a production in the case, they will be able to achieve consistent privilege decisions, even faster.

• Greater security

  Security and data protection are non-negotiable. Privilege is integrated into Relativity aiR, with the protection that comes from an award-winning security program and thoughtful integrations that ensure no data is stored or retained outside of the aiR boundary. This focus on security gave the team the confidence to embrace new technology and use Privilege with peace of mind.