From Experiment to Infrastructure: How Relativity aiR for Review Transformed the Way Herbert Smith Freehills Kramer Works
Customer Since
2013
Headquarters Location
Victoria, Australia
The Before: A strong foundation and a ceiling
Herbert Smith Freehills Kramer (HSF Kramer) had already built a sophisticated e-Discovery practice on the RelativityOne stack. Continuous active learning, advanced analytics and traditional interrogation techniques allowed the team to manage large, complex data sets effectively. But the volume of material compressed regulatory timelines, and the pressure to get it right every time demanded something more.
The Proof: Real matters. Measurable results.
aiR for Review was introduced not as a pilot but as a production tool tested against the firm's most demanding work. The numbers speak for themselves.
98% reduction in documents reaching linear review on a large-scale discovery matter.
Two use cases validated relevancy review and quality assurance on a regulatory production with increased confidence in end-output quality even under a compressed regulatory timeframe.
In a particularly high-stakes example the team used aiR to review non-responsive documents ahead of a regulatory notice production surfacing material that might otherwise have been missed. In a truncated timeframe that capability wasn't just useful. It was decisive.
What's now possible
aiR for Review didn't just accelerate existing workflows it changed the nature of the work itself. Probative material surfaces faster and with greater transparency than traditional review techniques allow. Natural language relevancy search lets lawyers work in the way they already think: through pleadings, discovery orders and key issues.
And across the industry the conversation has shifted. The question is no longer whether AI belongs in legal work — it's how to embed it responsibly.
"Working with Relativity aiR feels like having an additional layer of analytical capability — one that can operate at scale with transparency and really importantly with consistency."
Emily Coghlan, Partner, Herbert Smith Freehills Kramer