Frequently Asked Questions
Questions about Relativity Trainings? We're here to help.
Scheduling Training and Exams
- How do I schedule training and what are the costs?
We currently offer the following instructor-led trainings:
Training Duration Cost Review Foundations Self-paced: 2 hours
Live: 3 hours
$350 Admin Foundations I: Case Administration Self-paced: 2 hours
Live: 3 hours
$350 Admin Foundations II: Review Optimization Self-paced: 2 hours
Live: 3 hours
$350 Analytics Self-paced: 2 hours
Live: 3 hours
$350 Processing Live: 8 hours $700 Data Loading & Productions Self-paced: 2 hours
Live: 3 hours
$350 For onsite trainings we will charge for the flight, accommodations, and related expenses for the trainer in addition to the registration fees.
For more information on New Client Training Package pricing, please contact your Account Executive, CSM or email training@relativity.com.
- How do I schedule exams and what are the costs?
We offer the below exams. To learn more about prices and see step-by-step instructions for scheduling an exam please check our Certification FAQ.
An overview of all Relativity exams is available in the Relativity Certification Guide.
Exam Name Cost Recommended Training Relativity Certified Administrator $300 Analytics Specialist $250 Analytics and Active Learning Data Management Specialist $250 - Processing Specialist $250 Processing Project Management Specialist $250 Processing
Analytics and Active LearningReview Management Specialist $250 RelativityOne Certified Pro $50 - RelativityOne Review Pro $50 Review Foundations RelativityOne Sales Pro $50 - Relativity Contracts Pro $50 - Relativity Data Breach Response Pro $50 - Relativity PI Detect Pro $50 - - How can I schedule training for my team?
Onsite trainings are offered Tuesday through Friday and are typically scheduled 6-8 weeks in advance on a first come, first served basis. You will be charged for the travel and related expenses for the trainer in addition to our training registration fees. Email training@relativity.com to schedule onsite training.
We require a minimum of 5 attendees and allow a maximum of 12 attendees to hold a closed-enrollment training.
Instructor-led Trainings
- What instructor-led trainings are offered?
- In-Person Training: We offer the following in-person classes taught by an experienced Relativity instructor.
- Review Foundations (5 hours)
- Admin Foundations I: Case Administration (5 hours)
- Admin Foundations II: Review Optimization (5 hours)
- Relativity Data Loading and Productions (4 hours)
- Analytics (5 hours)
- Processing (8 hours)
- Webinars: A variety of free, one-hour webinars are currently offered every month. View the upcoming schedule.
- In-Person Training: We offer the following in-person classes taught by an experienced Relativity instructor.
- Where can I attend instructor-led training?
We offer our trainings virtually, at our Chicago and London offices, on the road in our major markets, and onsite at your office.
- Open Enrollment: We regularly schedule open enrollment trainings either entirely virtually . Additionally, we schedule virtual open enrollment trainings in our major markets such as New York, Los Angeles, Sydney and many more locations. View our Live Training Schedule for upcoming sessions.
- Closed Enrollment: We also offer closed enrollment training for your team virtually or at your office for a minimum of 5 attendees and a maximum of 12 attendees. Closed enrollment trainings are offered Tuesday through Friday and are typically scheduled 6-8 weeks in advance on a first come, first served basis. You will be charged for the travel and related expenses for the trainer in addition to our training registration fees. Email training@relativity.com to schedule closed enrollment training.
Relativity may decline to schedule, and may postpone or cancel Onsite Training Courses in case of dangerous locations, locations for which the US government or any other governmental agency has issued travel warnings, terrorism, disasters, inclement weather that impairs travel, and other matters that could affect the safety of Relativity’s personnel or that make travel unnecessarily difficult.
- Open Enrollment: We regularly schedule open enrollment trainings either entirely virtually . Additionally, we schedule virtual open enrollment trainings in our major markets such as New York, Los Angeles, Sydney and many more locations. View our Live Training Schedule for upcoming sessions.
- How much does instructor-led training cost?
The cost per training per attendee is below.
- Review Foundations: $350.00
- Admin Foundations I: $350.00
- Admin Foundations II: $350.00
- Data Loading and Productions: $350.00
- Processing: $700.00
- Analytics: $350.00
For requested onsite training, flight, accommodations, and related expenses for the trainer will be in addition to the registration fees.
- Once registered for an Instructor-led training, when will I receive my RelativityOne credentials?
You will receive your RelativityOne login credentials on the day of training.
- Do you get a certificate after completing the training?
You will receive a certificate of completion for attending instructor-led training and any self-paced video that is eligible for RCE credits. The training certificate will be sent to the email address used to register for the training upon completion of the session.
You will not receive a certificate of completion for any self-paced videos that are not eligible for RCE credits. You are able to track the trainings you’ve completed in Relativity Learning by navigating to your profile on the right-hand corner.
- Can I transfer my instructor-led training registration to my colleague?
Please reach out to training@relativity.com to get assistance.
- Are the live instructor-led trainings recorded for future use?
In accordance with Relativity’s Content Distribution policy, we do not record or distribute our Relativity training sessions.
Relativity Learning
- Do I need to be a client of Relativity in order to access Relativity Learning?
Relativity Learning is available to anyone who has a Relativity Community account, not just clients. To sign up for the Relativity Community, click here.
- How do I access Relativity Learning?
There are two ways to access Relativity Learning. You can log into the Community site, click on the Learning tab, click Start Learning! Or you can go directly to learning.relativity.com and use your Relativity Community credentials to log in. Please check out this knowledge article which has all you need to know about Relativity Learning.
- Why do I need to login to access content that was previously available on the Training Center?
Relativity has made the decision to move away from providing the content that was previously available on our Training Center on a public site because, with the public site, we were unable to gather the metrics necessary to provide the quality of content, the personalized experience, and the value for learners that we’re aiming to deliver with our learning content. We understand that it may seem inconvenient, but we are confident that the benefits that will be provided as we mature will be well worth it!
Relativity Learning is available to anyone who has a Relativity Community account, not just clients. To sign up for the Relativity Community, click here.
- Where can I get a copy of the completion certificate?
There are no certificates issued in Relativity Learning at this time. You are able to see your course completions directly in Relativity Learning by clicking on your profile in the upper right-hand corner.
Cancellation & Rescheduling Policy
- What is Relativity's cancellation policy?
- Open Enrollment - Individual Pay: Training fees must be paid prior to your training. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee you pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue.
- Open Enrollment - Pay Company: Upon registering for a training session, your company will be invoiced for the full cost of the training, which must be paid within 30 days. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee your company pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue. To register for training using the Company Pay option, the company must be a Relativity license holder.
- Onsite Training: Upon completion of an onsite training session, your company will be invoiced for the full cost of the training or for a minimum of five attendees, and travel expenses, which must be paid within 30 days. Any notice to cancel or reschedule the Training must be in writing and received by Relativity at least twenty-one (21) days in advance of the first Training Date. For any cancellation notice received after twenty-one (21) days in advance of the first Training Date, customer will pay Relativity $1,000 as liquidated damages for Relativity overhead and administrative costs, lost opportunity costs, and other expenses (such as any third party fees that Relativity incurs in canceling or rescheduling travel / hotel arrangements).
- Virtual Classroom Training: Upon completion of a closed, virtual classroom training session, your company will be invoiced for the full cost of the training, which must be paid within 30 days. Any notice to cancel or reschedule the Training must be in writing and received by Relativity at least twenty-one (21) days in advance of the first Training Date. For any cancellation notice received after twenty-one (21) days in advance of the first Training Date, customer will pay Relativity $1,000 as liquidated damages for Relativity overhead and administrative costs, lost opportunity costs, and other expenses (such as any third party fees that Relativity incurs in canceling or rescheduling travel / hotel arrangements).
- Open Enrollment - Individual Pay: Training fees must be paid prior to your training. Training fees are non-refundable and not subject to any rescheduling credit, except as provided here. If you are unable to attend a training you’ve registered for, please contact the Relativity training team at least two business days prior to the training to reschedule. In that case, we will apply the fee you pre-paid as a credit for the rescheduled training fee. If the fee for the rescheduled training is higher than the fee paid for the original training, you will be charged for the difference between your credit and the new training fee. However, if you cancel or reschedule within two business days of the training, no refund or credit will be issued. If you reschedule a training more than one time, we may consider your training as having been cancelled and require a new fee in order to reschedule the training again. Any credit applied to your account will expire twelve months after the date of original issue.